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Patient Tech Support for Beginners and Older Adults

Technology support that explains things in plain language, without jargon or rushing.

Starting from where you are

There’s no such thing as a silly question. Sessions start from whatever you’re comfortable with already, whether that’s a first smartphone or a computer you’ve used for twenty years.

Written down, not just shown

Steps are explained out loud and, if helpful, written down in simple language, so you have something to refer back to the next time the same thing comes up.

Family, at a distance

Many clients want their parents or partners to be able to video call, share photos or use a smart TV comfortably. Sessions can be arranged around exactly that goal.